Shipping & Delivery Policy

At Kirosme, we are committed to delivering your orders to you in a timely and efficient manner. Our Shipping & Delivery Policy outlines the details of our shipping process to ensure a smooth and satisfactory shopping experience for our customers.

1. Shipping Methods and Timeframes:
We offer reliable shipping methods to deliver your orders to your doorstep. The shipping timeframes may vary depending on your location and the shipping method selected during checkout. Typically, our shipping timeframes are as follows:

  • Standard Shipping: Delivery within 7-10 business days.
  • Express Shipping: Delivery within 3-5 business days.
  • International Shipping: Currently we do not ship outside India.

Please note that shipping times are estimates and may be subject to delays due to unforeseen circumstances such as weather conditions, customs clearance, or other factors beyond our control.

2. Order Processing Time:
All orders placed on our website are processed within 1-2 business days. Once your order has been processed and shipped, you will receive a confirmation email with tracking information to monitor the status of your delivery.

3. Shipping Fees:
Shipping fees are calculated based on the shipping method selected, the weight of the package, and the destination address. Shipping fees will be displayed during the checkout process for your review before completing your purchase.

4. Shipping Restrictions:
We currently offer shipping services only within India. If your country is not listed during checkout, please contact us for assistance, and we will do our best to accommodate your request.

5. Order Tracking:
Once your order has been shipped, you will receive a tracking number via email to track your package's journey from our warehouse to your delivery address. You can track the status of your shipment by entering the tracking number on our website's tracking page or the courier company's website.

6. Delivery Address Accuracy:
Please ensure that the delivery address provided during checkout is accurate and complete to avoid any delivery delays or issues. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

7. Delivery Attempts:
Our shipping carriers will make multiple attempts to deliver your package to the provided address. If no one is available to receive the package during the delivery attempts, the courier company may leave a delivery notification with instructions on how to reschedule delivery or collect the package from the nearest pickup location.

8. Contact Us:
If you have any questions or concerns about our Shipping & Delivery Policy, please don't hesitate to contact us at support@kirosme.com. Our customer support team is here to assist you and ensure a smooth shipping experience.

Thank you for choosing Kirosme. We appreciate your trust and look forward to serving you.